Logo
Home Solutions
  • English
    • English
    • French
Welcome
Login

Welcome to TSS Support

New support ticket
Check ticket status
  • Getting Started

    Need to book appointments and print labels? Get step-by-step instructions and get started using your TSS Portal.

  • FAQs

    Get answers to frequently asked questions and troubleshoot common issues.

  • Order Supplies

    Need more labels or ink ribbons? Check out our inventory and place an order.

  • Announcements

    The latest news and important updates about the TSS system.

  • Warehouse & Tire Storage

    Learn how to manage your warehouse facility setup and tire storage activity.

  • Hardware Setup

    Find out how to setup your printer or scanner.

  • Release Notes

    A round up of recent product enhancements to help you get the most out of TSS.

Recent Articles

  • Why is the ink ribbon sticking to the labels on my TSC printer?

    This occurs when the printer is stuck in Direct Thermal Mode. In this mode, a printer does not use a ribbon so it doesn't know to use the uptake part of...

  • Why are my labels not aligned when they print?

    Ensure you have the label printer selected and the paper size is set to 4x4.

  • Why is my TSC TTP-247 printing random data and flashing a red light?

    When printers are printing gibberish, or random characters it may be that the printer is in dump mode, which means instead of executing the print commands i...

  • TSC TTP-247: Printer Gap/Black Mark Sensor Calibration

    Gap/black mark sensor sensitivity should be calibrated at the following conditions: Brand new printer Change label stock Printer initialization Please...

  • TSC TTP-247: Loading the Labels

    1.    Insert the external roll mount spindle into the label roll and secure onto the external mount. 2.    Secure the external roll mount to the ba...

Community Submit a request

© Tire Storage Solutions Ltd. All rights reserved.