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Welcome to TSS Support

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  • Getting Started

    Need to book appointments and print labels? Get step-by-step instructions and get started using your TSS Portal.

  • FAQs

    Get answers to frequently asked questions and troubleshoot common issues.

  • Order Supplies

    Need more labels or ink ribbons? Check out our inventory and place an order.

  • Announcements

    The latest news and important updates about the TSS system.

  • Warehouse & Tire Storage

    Learn how to manage your warehouse facility setup and tire storage activity.

  • Hardware Setup

    Find out how to setup your printer or scanner.

  • Release Notes

    A round up of recent product enhancements to help you get the most out of TSS.

Recent Articles

  • Order Labels and Ink Ribbon

    Email account@tirestoragesolutions.ca to place an order or inquire about pricing. Please include your dealership name, shipping address, primary contact in...

  • Why is the ink ribbon sticking to the labels on my TSC printer?

    This occurs when the printer is stuck in Direct Thermal Mode. In this mode, a printer does not use a ribbon so it doesn't know to use the uptake part of...

  • Why are my labels not aligned when they print?

    Ensure you have the label printer selected and the paper size is set to 4x4.

  • Why is my TSC TTP-247 printing random data and flashing a red light?

    When printers are printing gibberish, or random characters it may be that the printer is in dump mode, which means instead of executing the print commands i...

  • TSC TTP-247: Printer Gap/Black Mark Sensor Calibration

    Gap/black mark sensor sensitivity should be calibrated at the following conditions: Brand new printer Change label stock Printer initialization Please...

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