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Knowledge base
Getting Started
Setup and Training
5
Quick Start Guide – Web Portal
Quick Start Guide - TSS Mobile Pro
Adding and Managing Users
Process Flow Overview
Update Favourites and Clear Cookies
Manage Customers, Vehicles, & Tire Sets
7
Add a New Customer, Vehicle, and Tire Set
Edit a Vehicle
Delete a Vehicle
Delete a Tire or Tire Set
Transfer a Tire Set
See all 7 articles
Scheduling Appointments
5
Appointment Dashboard Overview
Book an Appointment
Book a Retrieve Only/Customer Pickup Appointment
Upload Appointments from DMS
Release an Appointment to Mobile App
Manage Appointments
3
Edit or Cancel an Appointment
Cancel a REMOVE Scan
Appointment Cleanup
Labels and Tire Storage Agreement
5
Print Tire Labels
Print Storage Location Labels
Tire Storage Agreement Overview
Print Tire Storage Agreements
Add, Remove, and Edit Tire Storage Agreement Terms and Conditions
Adding and Managing Users
6
Add a New User
Change Your Password
Reset the Password of Another User
Edit a User
Deactivate a User
See all 6 articles
Warehouse & Tire Storage
Put Tires into Storage
6
PUT Tires Into Storage via Mobile App
PUT Tires Into Storage Without an Appointment
PUT Tires Into Storage via Open Orders
PUT Tires Into Storage via Customer Profile
Revert a PUT Order
See all 6 articles
Get Tires from Storage
6
PICK Tires From Storage via Mobile App
PICK Tires From Storage Without an Appointment
PICK Tires From Storage via Customer Profile
PICK Tires from Storage via Open Orders
Generate a PICK List
See all 6 articles
Inventory Management
5
Tire Audit
Move Tires via Mobile App
Update Tire Details via Mobile App
Move Tires via Web Portal
Inventory Internal Tires
Warehouse Configuration
2
Add a New Storage Location, Aisle, or Bin
Delete a Storage Location, Aisle or Bin
Maintenance
1
Post-Season Cleanup
Hardware Setup
TSC Printer Setup
5
How to Install a TSC TTP-247 Printer
TSC TTP-247: Network Setup
TSC TTP-247: Loading the Ribbon
TSC TTP-247: Loading the Labels
TSC TTP-247: Printer Gap/Black Mark Sensor Calibration
Gainscha Printer Setup
7
How to Install a Gainscha Printer
Gainscha Printer: Network Setup
Gainscha Printer: Loading the Ribbon
Gainscha Printer: Loading the Labels
Gainscha GS-2406T: Firmware Tool & Update
See all 7 articles
Zebra Scanner Setup
4
Download the TSS Mobile Pro App
Zebra TC26 Scanner Setup
Zebra TC56 Scanner Setup
Find a Lost Zebra Scanner
Hardware Support Contact Info
3
Zebra Scanner Support
TSC Printer Support
Intermec Printer Support
Release Notes
2024
1
Winter/Spring 2024
2023
4
Fall 2023
Summer 2023
Spring 2023
Winter 2023
2022
5
Fall 2022
Summer 2022
TSS Mobile Pro Version 1.2.0
Spring 2022
Winter 2022
2021
3
Fall 2021
TSS Web Portal Version 4.0
Spring 2021