Home
Solutions
English
English
French
Welcome
Login
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Getting Started
Setup and Training
5
Quick Start Guide – Web Portal
Quick Start Guide - TSS Mobile Pro
Adding and Managing Users
Process Flow Overview
Update Favourites and Clear Cookies
Manage Customers, Vehicles, & Tire Sets
7
Add a New Customer, Vehicle, and Tire Set
Edit a Vehicle
Delete a Vehicle
Delete a Tire or Tire Set
Transfer a Tire Set
See all 7 articles
Scheduling Appointments
5
Appointment Dashboard Overview
Book an Appointment
Book a Retrieve Only/Customer Pickup Appointment
Upload Appointments from DMS
Release an Appointment to Mobile App
Manage Appointments
3
Edit or Cancel an Appointment
Cancel a REMOVE Scan
Appointment Cleanup
Labels and Tire Storage Agreement
5
Print Tire Labels
Print Storage Location Labels
Tire Storage Agreement Overview
Print Tire Storage Agreements
Add, Remove, and Edit Tire Storage Agreement Terms and Conditions
Adding and Managing Users
6
Add a New User
Change Your Password
Reset the Password of Another User
Edit a User
Deactivate a User
See all 6 articles
Warehouse & Tire Storage
Put Tires into Storage
7
REMOVE Tires from Vehicle via Mobile App
PUT Tires Into Storage via Mobile App
PUT Tires Into Storage Without an Appointment
PUT Tires Into Storage via Open Orders
PUT Tires Into Storage via Customer Profile
See all 7 articles
Get Tires from Storage
7
PICK Tires From Storage via Mobile App
INSTALL Tires on Vehicle via Mobile App
PICK Tires From Storage Without an Appointment
PICK Tires From Storage via Customer Profile
PICK Tires from Storage via Open Orders
See all 7 articles
Transportation Activities
4
Pickup Tires via Mobile App
Pickup Tires via Mobile App with eSign
Deliver Tires via Mobile App
Deliver Tires via Mobile App with eSign
Inventory Management
6
Tire Audit
Move Tires via Mobile App
Update Tire Details via Mobile App
Update Tire Details via Web Portal
Move Tires via Web Portal
See all 6 articles
Warehouse Configuration
2
Add a New Storage Location, Aisle, or Bin
Delete a Storage Location, Aisle or Bin
Maintenance
1
Post-Season Cleanup
Hardware Setup
Gainscha Printer Setup
8
Gainscha Printer: Setup Instructions (2024)
Gainscha Printer: Network Setup
Gainscha Printer: Loading the Ribbon
Gainscha Printer: Loading the Labels
How to Install a Gainscha GS-2406T Printer
See all 8 articles
TSC Printer Setup
5
How to Install a TSC TTP-247 Printer
TSC TTP-247: Network Setup
TSC TTP-247: Loading the Ribbon
TSC TTP-247: Loading the Labels
TSC TTP-247: Printer Gap/Black Mark Sensor Calibration
Zebra Scanner Setup
4
Download the TSS Mobile Pro App
Zebra TC26 Scanner Setup
Zebra TC56 Scanner Setup
Find a Lost Zebra Scanner
Hardware Support Contact Info
3
Zebra Scanner Support
TSC Printer Support
Intermec Printer Support
Release Notes
2024
1
Winter/Spring 2024
2023
4
Fall 2023
Summer 2023
Spring 2023
Winter 2023
2022
5
Fall 2022
Summer 2022
TSS Mobile Pro Version 1.2.0
Spring 2022
Winter 2022
2021
3
Fall 2021
TSS Web Portal Version 4.0
Spring 2021