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Welcome to TSS Support

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  • Getting Started

    Need to book appointments and print labels? Get step-by-step instructions and get started using your TSS Portal.

  • FAQs

    Get answers to frequently asked questions and troubleshoot common issues.

  • Order Supplies

    Need more labels or ink ribbons? Check out our inventory and place an order.

  • Announcements

    The latest news and important updates about the TSS system.

  • Warehouse & Tire Storage

    Learn how to manage your warehouse facility setup and tire storage activity.

  • Hardware Setup

    Find out how to setup your printer or scanner.

  • Release Notes

    A round up of recent product enhancements to help you get the most out of TSS.

Recent Articles

  • Appointment Cleanup

    Users must be assigned a Super User or Admin role to perform an appointment cleanup. Pre-Cleanup Instructions Before you perform an Appointment Cleanup, ...

  • Delete a Customer

    Users must be assigned a Super User or Admin role to delete customers. 1.    Navigate to the Customers page and search for the customer by name, VIN, et...

  • Delete a Tire or Tire Set

    Super Users and Admins can delete a whole tire set or individual tires when they are on VEHICLE and not attached to an open appointment. Delete a Tire Set...

  • Transfer a Vehicle to a Different Customer

    Super Users and Admins can transfer a vehicle and its associated tire sets from one customer to another. 1.    If a customer profile does not exist for t...

  • Delete a Vehicle

    The Super User or Admin role is required to delete a vehicle.  1.    Navigate to the Customers page and search for the customer by name, VIN, Tire Barcod...

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